Here's a subject which I didn't think I knew about - Customer Centricity by Peter Fader. If you have customers then I suggest you read the debate which Peter hosts within his book. If you ever wondered what your hairdresser does with those little cards - then Customer Centricity will make sense!
Read MoreGET THINGS HALF RIGHT
Soozey Johnstone is generous in her book, I AM THE PROBLEM, with addressing the obstacles which get in our way running our businesses. You can have a workshop with yourself answering all the questions which Soozey asks to help you reflect and become more effective doing what she recommends.
Read MoreTHINK ONE TEAM
Book Review: Think One Team is your tool to change things in your organisation. Graham Winter is very smart in writing and producing this book which is essentially a large brochure and 'how to' make and create change. I really enjoyed the read and have already shared this process with clients.
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