LOUISE THOMSON

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Team T&Cs

5 Key aspects of a high performing team - creating trust and connection

Team T&Cs

 

The world has its eyes on the FIFA World Cup.⚽⚽

 

It feels like every Australian knows that we’re into the semi-finals, and arranging where to view the match.

Our attention will be on these elite athletes who have relentlessly practised their skills, drills, and team techniques.

 

And, as we sit in the grandstand or shout from our sofas, we’ll be witnessing a dynamic team.

 

The Matildas demonstrate what I call, Team T&Cs – the Terms & Conditions that result in Trust & Connection.

 

I have no doubt we’ll witness and feel these 5 Team T&Cs on Wednesday:

 

⚽RULES – rules created by the team enabling quick accountability and proactive communication.

⚽RITUALS – unique norms that identify, engage, and connect to operate under conditions of pressure.

⚽ROUTINE – predictable consistent behaviours generating trust and normalizing risk and failure.

⚽ROLES – heightened understanding of members’ roles and cross-pollination of knowledge and skill.

⚽RHYTHM – collective mood felt and expressed … even by those external to the team.

 

What rituals connect your team members?

 

p.s. Tip – Team T&Cs fast-track onboarding of new members.