THE LANGUAGE OF LEADERSHIP CONTINUED!

THE LANGUAGE OF LEADERSHIP CONTINUTED

Image: Logicofenglish.com

Image: Logicofenglish.com

The Vowels

OK, so you thought we had finished with The Language of Leadership!

So did I, however, I realised that we had five remaining days of October and coincidentally, there are five important letters to highlight .. our vowels.

A.E.I.O.U.

When I learnt to speak Japanese, the first lesson was about our pronunciation of our vowels. Almost every word in Japanese ends in a vowel (similar to Italian), so it was extremely important (and still is) to quickly sound like a Japanese person, speaking Japanese!

Japanese For Busy People - 1982 - My first Japanese text book.

Japanese For Busy People - 1982 - My first Japanese text book.

As an Australian, this was a challenge as our twang and pronunciation is strangely different to other English speaking countries; which meant the vowels became more important than the consonants! The vowel was king.

Given the elevation of these five vowels, let’s review these five letters and the words we use to express our leadership.

Today we’ll focus on our first vowel in the queue. A.

Action, Attitude, Assumption and Affirmations were four A words offered at the beginning of the month. Then, other words were offered via social media, including:

·       Assertiveness, opposed to aggressiveness

·       Appreciation and the importance of apologizing

·       Adaptive and being agile.

A’ is a significant letter in our language of leadership. The question is, did we forget any other important ‘A’ words?

Tomorrow we’ll revisit and explore the vowel ‘E’.

Domo Arigato Gozaimasu (Thank you very much.)

THE LANGUAGE OF LEADERSHIP - Y

THE LANGUAGE OF LEADERSHIP - Y

Image: Red River College - CA

Image: Red River College - CA

Two three letter words is what I offer today.

Yes & You.

Saying “yes” to the challenges offered to you, saying “yes” to the opportunities to stretch you and saying “yes” when you feel vulnerable and uncomfortable is what you do to build your leadership.

I know if I had said “No” when I had said “Yes”, I wouldn’t have the leadership capability, wisdom and confidence which I had today.

In a world which is way too busy and the new ‘yes’, is a confident ‘no’, people are missing valuable experiences in life.

For women in particular, it’s saying “yes” to that leadership position in the company even though you believe you only have NINETY PERCENT  of the requirements!

Leadership isn’t about you. Whilst it’s important to focus on your leadership communication, ensuring you understand the accountability and responsibility of being a leader; leadership is about others.

As a leader, your practice of leadership is serving others. You have the goal of bringing people along with you, enabling and engaging people to feel that they belong and add value to the workplace.

You should be saying “Yes Louise”, you’re right!

THE LANGUAGE OF LEADERSHIP - X

THE LANGUAGE OF LEADERSHIP - X

Identifying one word in my leadership vernacular, beginning with X, is an absolute challenge.

There are words, yet, I can’t honestly say, I use them.

Image: The X Factor Facebook

Image: The X Factor Facebook

I thought of X-factor – some people do have the leadership X-factor which I admire – they have all the elements which we talk about being required as a leader.

Then there’s the word X-ray. Some leaders use their hindsight, have foresight and insight to cut through the BS of what’s going on in the workplace, culture and climate and make a call of what’s really going on! They start the conversation to make corrections or unearth the unspoken rules which don’t add value to the workplace.

Today, I am really keen to seek your input.

What’s your X word?

And while you’re thinking about how you express your leadership, think of your Y & Z contributions.

THE LANGUAGE OF LEADERSHIP - T

THE LANGUAGE OF LEADERSHIP - T

Image: Trust Restaurant, San Diego, CA USA

Image: Trust Restaurant, San Diego, CA USA

I’m sharing one word today.

It’s worthy of this prestige, it’s position is at the top of the Ts.

As we travel the leadership alphabet in my game, The Language of Leadership, we have landed at ‘the’ word, which I hear myself discuss and use every day.

The word is TRUST.

Trust is a beautiful word. The mere mention of the word releases hormones, creates a chemical reaction in our body which drops the shoulders, loosens the facial muscles and helps us smile.

However, our communication builds or busts trust.

The words chosen in conversations will prime the brain for trust, partnerships and mutual success. Judith Glaser wrote Conversational Intelligence (2013) which I devoured. With an understanding of how our brains operate we learn the importance to empathise with others, to discover more about others by being curious, asking questions and to be open to be influenced by others to get to trust.

When a leader trusts their team members, they’ve enabled them to do their work and the leader can focus elsewhere.

When parents and teachers trust their kids, they are enabling them to be accountable, growing with the experience.

When a neighbour trusts a neighbour, they can relax on holiday knowing that their home will be taken care of, with a constant eye on what’s occurring in their absence.

When you have trust in your relationships, you can be yourself, knowing that you’re accepted for what you do, say and believe in.

Leaders who trust their leaders, will go that extra mile to perform additional tasks or ensure that the quality of the product or service is beyond expectation.

I recently read that to be an agile leader, you ‘give trust to your team’ opposed to their need to earn trust. I reread this a few times and the reasoning was based on the need to be fast and that it was part of the process to potentially fail fast, learn and move forward.

This reminds me of the switch from saying “No” to my kids, to saying “Yes”, for the majority of the time. I gained their buy-in, their trust, to the requirements of the “Yes” almost every time. For example, I used to say, “Yes you can go for a swim after you tidy the toy room and finish eating your lunch!”

When we give trust to adults we are saying that you are an adult and I have your back.

Relationships + Respect = Trust.

In every relationship, there is a choice to respect each other. That respect shows up in fulfilling agreements. If I offer you my hand to shake and you respond with a firm shake while looking into my eyes, my brain will trust you.

As leaders, we can encourage people to have a go rather than earn the right. For over 20 years, I was encouraged to have a go, to trust myself because my managers and leaders trusted me. I never let them down because I knew that it was OK to do my best even if it wasn’t enough.

What about you? What does your trust look like?

Here’s a challenge for you: when you next meet someone new, rather than judge them, be curious and discover more about the person by asking lots of questions; let them do the talking. In doing this, your brain will release Oxytocin – the bonding chemical which wants you to reach out and trust them.

So, we’ve traveled from A - T. You can catch up on my previous blogs on my Thoughts page.