THE LANGUAGE OF LEADERSHIP - Q
The leaders which impress me the most, talk the least. They listen to the responses from people, to the questions they’ve asked.
Yep, effective leaders ask smart questions.
I’ve accumulated peoples’ questions over the years; I’m fascinated by questions which people ask. When I’m coaching, I enjoy experimenting with questions to help people uncover information and challenge their views.
Quest! What a great word. I think of pioneers in industry, and start-ups today who adventure into the unknown, taking great risks in the quest to discover and explore possibilities. Leading people around corners, into the unknown is a quest. Taking risks is low on many peoples’ strength portraits, so selling people on the quest, the ability to nudge people to explore with you, to navigate uncertainties and the complexities of projects and people takes leadership to the next level.
And then there is quiet. Too often we fill the silence or the void with unnecessary words. For many being quiet is uncomfortable. Being quiet allow us to think, it gives us time to empty our thoughts and it allows us to have time out. Being quiet encourages self-reflection, a practise of personal leadership to examine the effectiveness of our action, words and emotional intelligence.
Susan Cain’s book, Quiet, made a huge impact when it entered the market. For us extroverts, it encouraged us see life through an introvert’s lens. In the modern workplace, where open plan is the norm, we have forgotten the importance of quiet spaces and the need to cater for different personalities.
What are your Q words in your leadership vernacular?