THE LANGUAGE OF LEADERSHIP - F

THE LANGUAGE OF LEADERSHIP - F

psychology.com

psychology.com

It's the F day!

We're playing The Language of Leadership.  

Think of the F words which you hear yourself say when communicating your leadership.  

I'll offer a few and I'll be interested to hear your Fs!

Feedback is over talked and underused. When you give the gift of feedback, whether that is to reinforce the positive or to identify what needs to be corrected, you are being courteous and courageous, all at the same time.

Too often we walk past or overhear language or activity which is unacceptable. We are more than likely to acknowledge great customer service and become closed lipped when someone is being rude or intimidating. This can be due to a lack of skill, lack of confidence or it may not be safe to do so.

In the workplace, feedback as a daily practice, would build a trusting, strong and ethical environment.

In all the work I do, I would help people build the skill of providing feedback, more than any other skill. What does this say about our confidence, pro activeness and accountability? I believe we have a lot more work to do in this area of communication.

This is a simple statement. Some people love facts.

It’s a great asset to have and it’s advantageous when we’re giving feedback. Facts are favorable when providing feedback. Let’s not rely on hearsay … we know what happens when we play ‘Chinese Whispers’.

Facts are useful when you’re doing your work, when applying your expertise. On the other hand, your feelings are also important. The challenge is, realising that facts and feelings are both important.

Facilitation is a skill. I’ve been working on my practice of facilitation for almost 30 years (yikes!) When you facilitate a team meeting, the outcome is illuminating. Engaging everyone in the room, setting and expecting pre-work to be completed, giving back the work and ensuring everyone has a role in the meeting (why else would they be there?) makes on time attendance the norm.

Facilitation is also about acknowledging that the answer is in the room – adults generally have the answer or know where to locate the information.

Leaders facilitate conversations – they ask questions rather than tell. They listen to responses and respond with where to find or how to develop the solution.

Do you facilitate?

It's been great to have you join the conversation sharing, your language of leadership. 

 

THE LANGUAGE OF LEADERSHIP - B

THE LANGUAGE OF LEADERSHIP

THE LETTER B

When you talk about leadership, what are your go to words?

What is your ‘language of leadership’?

In a series of blogs this month, I am exploring how I see leadership and invite you to consider your choice of words and terms which describe your style of leadership.

Using the order of the English alphabet, I will share my selection of words daily and my reasoning for these choices.

letter b.png

Today the letter is B!

B is for behaviour, brand and best. There is no right or wrong in the selection of the words; the goal is to broaden your thinking about your practice of leadership.

Join me in my game, ‘the language of leadership’ and offer your ‘B’ word.

My three B words are:

Behaviour – it’s what we do and say that encapsulates your drive, beliefs, intent and purpose. People look to you and seek consistency in your leadership – how you communicate with people, how you self-motivate and regulate and how you deal with conflict and crisis. For me, the focus on behaviour is critical to moving from a good leader to being a great leader.

Focusing on your behaviour starts with analysing how you see yourself – how you think and feel your behave in a variety of situations. Secondly, it’s about auditing your analysis, by being more self-aware – is what you think, a reality? And, how satisfied are you – what changes would you like to see in the outcome of the way you behave? Maybe you need to dial it up more or dial it down.

Finally, ask for feedback about your behaviour. Ask specific questions about what you want to address and ask more broadly to capture what’s not obvious to you. For example, is there something I do which annoys the team, that possibly contradicts what I ask and expect of you/them?

You need to build your brand.

You need to build your brand.

Brand – when colleagues, the chiefs and your crew describe you, what do they say? When you’ve left the office, how do they describe your membership of the business and team. Curating your leadership brand is a strategy you can implement and possibly control if your reputation is important to you and your company.

To get you started, consider key descriptions of your style of leadership. Record these and be alert to when they show up. And, what are the situations which you live out these descriptions? If you are confident, then openly express that this is your brand. Talk yourself up and ensure you deliver.

Best – I’m a woman from the ‘80’s and we were always looking out for the best practice in service, design and delivery. My focus hasn’t changed – I am always wanting to improve my game and to update my knowledge of my leadership profession.

We also talk about ‘bringing your best self’ which is simply a pause and reflect action to clear your head and consider the voice in your head (who’s driving your bus today) and how you’re planning on behaving in your various roles. You do have a choice.

I’ve only heard myself say, they bring the worst out in me, a few times in my life and I know I’ve lost control and almost given up! What I prefer to hear is, ‘they bring the best out in me’. Find the people who help you be your best – they are the companions you want for life.

What’s your B word contribution? I’d love to hear your point of view.

And of course, tomorrow is the letter C. Join me and play the game ‘’The Language of Leadership’’.

What's Your Alliance Magic?

What's your Alliance Magic?

It was inspiring to listen to a dynamic group of health professional proclaim their leadership pledge. Above all the great deeds they wish to fulfill, at the completion of their leadership program they have a challenge to keep connected and plan for a 2040 Alliance Magic.

Imagine having all western and eastern disciplines of health practices working collaboratively, potentially using one system where all health information was accessible and shared to enable an adaptive approach to health excellence.

In the past, I have worked across nations, sharing projects across neighboring and distant countries and in the corporate world simply hosting functions with bankers, accountants and lawyers.

Putting like minded folk together, breaking down perception, creating understanding and sharing practices has to be a good thing. Right?

What's your Alliance Magic? If you could wave a magic wand, which groups of people would you pull together at a table and create some magic together solving a problem and creating an innovative solution or merely sharing a perfectly working practice?

Being a leader  you have the opportunity to influence this to transpire. Being a great leader, you'll make this happen.

Your performance as a leader is critical. Connect with me if your performance needs a lift!

 

 

THE POWER OF ONE

A day never passes without realising how amazing life is or can be!

Today I ventured off early to meet my running partner with a goal to run for 70 minutes.  We’re training for the City2Surf 14km run which is on in 9 weeks. We can run 10km but today we did our PB – 13.4km in 70 minutes. There were lots of slippery High Fives!

The question is: Why is it that some days we can do it whilst on other days we pull up sore? (There are many excuses!) The Power Of One is about being in control of yourself – today my mind was in the zone and it controlled the body.

In other life compartments, The Power Of One operates in:

My Space – What does your workspace look like? We need space to work, space for our self to think where there are limited interruptions. Take a photo and consider the effectiveness of your personal operations in your space.

My Time – When is your best time? Where are your peaks? Do you chunk these times into your diary? When I run – I script, design, review conversations and plan. I prefer meetings between 10:30am and 2:30pm as I like my time to do the work from these meetings when I’m more productive.

My Focus – How well do you focus?  How many things are you working on right now? Focus on one thing at a time is the most productive and innovative. Whilst we women boast that we can multi-task, it’s crap. The brain is smart but it is super smart when all systems are channelled into one meeting or one project or one conversation.

My Lead – in leadership, it can be rather lonely: folks are following you, they don’t join you they look to you for direction and decision authority. Stand back on your own and let others perform – don’t interrupt them – trust them!

The Power Of One is an approach to be in control of what you do, when you do it to achieve the why you do it.

Leading in a Digital World

I liken my Digital World to my kid’s BIG Beach Ball. It has lovely coloured stripes interspersed with clear plastic enabling you to see through to the other side.  The colour represents the visual nature of our world – the ability to see and be connected with anyone or anything instantaneously. The clear plastic is how we are seen – we have never been so visible to our world.

What does your digital world look like? Are you moving in this world, are you being moved or are you immovable? Benjamin Franklin once said that we can be classed into one of these three groups. Which group do you belong to?

If you’re leading today, then I suggest you’d better be moving. In a recent McKinsey Quarterly article “Six Social-Media skills every leader needs”, it succinctly prescribes that leaders who master this new literacy will be more creative, innovative and agile … who will be rewarded with a new type of competitive advantage.

These skills involve being creative, producing your own open raw stories which can be viewed immediately and shared enabling the receiver to co-create and contextualise the information i.e. this is how viral messages begin. Kevin Rudd’s shaving mishap has been a hit with young people – his Instagram photo being retweeted amongst friends quoting 'how cool' he was!

With so much noise going on in the Digital World, the leader must be able to filter the information and understand what to share with whom. The decision making involves tutoring social media literacy with a focus to orchestrate, enable and empower networks.  

Cognisant of the risks of irresponsible use, a social architecture providing meaningful space must be created with the leader’s task to marry vertical accountability with networked horizontal collaboration. For example, matching media-savvy millennials with senior leaders, to discuss the latest tech buzz and practice.

Leading in a Digital World may require cognitive, cultural and climate changes in your space but it’s possible to start immediately. By simply ‘retweeting’ this Blog sends out the message to your people that you agree and possibly intend to follow. 

If you're designing a presentation ... ditch the PowerPoint!

I'm speaking at a conference next week which I've known about for several months and I've spent more time than usual designing it in my head which is ringing alarm bells.

I usually do my best creative work in 24 hours leading to the deadline, however the PPT deadline is today and I've only now decided to ditch the PPT! I had only prepared 3 slides and outlined 12 others – but even doing that and receiving the conference template did I start to feel uneasy!

I've asked if the speakers prior to me are using PPT, if so, I'd feel that I was doing the crowd a favour, giving them a rest – but haven't heard back.

Maybe I'm incompetent and embarrassed about my ability to incorporate fancy images and put only one word on a page or my faith in the PPT machine thingy not cooperating is causing my anxiety. Or am I thinking as a confident Facilitator, preferring to engage the group with my whiteboard and flipchart usage?

I'm assigned 40 minutes, including question and introduction time to share my thoughts on ‘Leading in a Digital World’ – self-imposed title!

What I do know is 40 minutes is a long time to stay seated – that the room is large and I can’t help myself by planning on getting them to play Four Corners and get them interacting. This will make it easier than looking at raised hands. We know that the ‘mind will only absorb what the seat can stand’ so getting them to move on two or three occasions should keep them awake and focused on me.

Designing a presentation can be simple. I have a meaningful story to start with, three areas that I will cover off on, three sharp messages within each area and three ‘call to action’ points for the conclusion. Not too much information and an arsenal of questions to pose to the group if I get stuck.

What do you think? What killer presentations do you still remember? Have I made the wrong decision?