I type fast. My mind dictates messages and my fingers attempt to keep up with the words, grammar and punctuation!
I need this speed to capture the plethora of data for the design & development of programs, articles and even these leadership thoughts.
Today I'm creating a 60 minute interactive workshop for 60 people who want to be Change Agents in their organisation of Volunteers. Yikes - my fingers have frozen!
I have too much data and I need to eliminate some great stuff and decide which bits are the best to share about being an Agent!
What do you think of these three skills?
Emotional Intelligence: Agents need to have EQ to understand the dynamics of any resistance to change they encounter. To do that, they need to practise and role model the seven skills of EQ (Genos Model). Ranging from being emotionally self aware to the extent of the emotional management of others - the ability to influence the moods of others; skills sought after in leaders today!
Story Telling: Agents tell stories to influence change. Good memorable repeatable stories which enable the listener to immediately connect with the story intent, it's learning message and call to action. A story of mine is quoted in the new book 'Hooked ' by Yamini Naidou & Gabrielle Dolan - I liken the neglect of checking pockets for tissues before completing a 'dark wash' to the irresponsibility of sending emails without checking them for mistakes and incorrect data! A quick task vs a time consuming clean-up.
Coaching: Agents guide people. They ask purposely prepared questions to help people be more accountable for their actions and inaction. They help people identify what they fear underlying their observed resistance and help people establish their own goals & actions to take a more productive and realistic approach to the changes in their world.
Yes, only three. I only have 60 minutes with 60 people!
Which Skills would you have on your Top Three for Being an Agent For Change?
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