The soft skill which is really hard.
It’s so hard people dodge it.
It’s the soft skill which can make the biggest impact in your business.
The greatest disconnect in business is the ability to confidently give and receive feedback.
We rely on our staff coming to work with the right ‘soft skills’ already in place and in working order. We also expect that they have the right attitude, great character, values which match yours and civility to fit in with the team.
However, you and everyone else are social beings and they have feelings. To add to this, people are judgmental and combined with feelings this makes, being a manager, let alone being a leader, a tough role to fulfill.
If you and your staff could confidently give and receive feedback, our relationships will become more effective and you’ll see the business results increase.
Where is your business on the Feedback Index?
Dependent on where you are on the index, will indicate the most appropriate approach to fix your feedback.
For example, if you’re at Level 3 or 4, you may want to consider this approach:
Feedback Skills – Communicating Performance
An interactive workshop targeting your Team Leaders/Managers (responsible for staff & projects) to identify the right feedback frameworks which work in your business/industry and how to train their team to receive and provide feedback.
3-4 hours (depends on number of Team Leaders/Managers)
If you’re on a mission to change your culture …
Start by demonstrating what you expect.
Demonstrate what you expect
Show people what you want to achieve.
A Feedback Culture isn’t easy …
Your commitment is required before you can expect your team to be committed.
Feedback is more about asking questions
Feedback is about asking first then seeking permission to give feedback.
Your role is crucial to create a Feedback Culture.