FEEDBACK skills facts

ON TIME

Your feedback needs to be on-time - if possible, at the time of the event/activity/situation. You’ll get the best results when people can recall what happened. Leaving it days or weeks lessens the impact of your feedback and your credibility as a leader.


OBSERVATION

It’s critical that you personally observe what you are providing feedback about. Be the witness, be the video camera and don’t rely on hearsay. You must be able to describe what occurred to enable you to identify what was right or wrong.


oPTIMISM

It’s necessary to view your feedback as a gift. Viewing feedback optimistically breeds a culture of feedback. Your feedback must be of value - the receiver must benefit from what you share.


Learn MORE ABOUT GIVING AND RECEIVING feedback - REFER to my Feedback Skills Workshop

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