do your conversations hijack your meetings?
I once read that leadership is a series of conversations. This resonated with me and I find myself analyzing conversations; wishing to understand the purpose, intent and reasoning behind the conversation. When I attend meetings, observing leaders and team members, too often the style of conversation does not suit the intent of the meeting.
I believe we don't have the skill of conversation and we waste an inordinate amount of time on talking rather than informing, agreeing and doing.
Five Levels of Conversation Model
I created this model to guide people to decide what type of conversation they are having and what their intent is for having the conversation. If we want to agree on a course of action, we don't want to be conversing at a Level 1 or Level 2 conversation for very long - or at all.
Once you understand the Five Levels of Conversation, you can then adapt different techniques and styles to move through the Five Levels, dependent on your intent and the impact you're seeking.
Which of the Five CONVERSATIONS is your default?
Like many aspects of our personality, we have defaults. We have become so accustomed to behaving one way that we apply it to all situations in life. Rather than, adapting styles, like our conversation, to suit the situation.
Which level is your default?
1. DIALOGUE - to understand, that is all
2. DISCUSSION - to understand and then to agree/disagree
3. DECISION - to choose a course of action based on the agreement/disagreement
4. DIRECTION - to guide movement towards the action
5. DICTATE - to confront with facts and advise the action needed
No doubt, your team would benefit by being more succinct with their conversations, ultimately achieving the outcome their seeking and importantly, saving time.
Connect with Louise to understand how we can bring this model into daily practice at your workplace.